Items in the shop are “ready to ship” unless noted otherwise in the product description. Processing time is between 3-5 business days for orders to ship. Items that are marked “made to order” may take additional processing time, which is also noted in the product description. I am a one person show, please be patient with me!

All orders are non-refundable and non-returnable UNLESS there is an wrong item, defect, or other issue with your order. Please send me a message through my contact form or by emailing shopstudiotess@gmail.com with your order information so that I can assist you.

Yes! Every item is either handcrafted by me, or features illustrations and artwork that I designed and then have professionally printed. All ceramic items are handmade and hand painted, always. I only have items professionally printed (like stickers) when I can’t easily make them myself. All of my artwork is original and AI FREE!!!

Thanks for taking an interest in my work! I am not currently accepting ceramic or jewelry commissions. If you’d like an illustration commission or want to chat about a different project, please submit through my contact form at the top of the page or email me at shopstudiotess@gmail.com. Thanks!

If you would like to pick up locally at my community studio in Downtown Burlington, NC, please send me an email and I can send you a code for free shipping at checkout: shopstudiotess@gmail.com

I update my instagram most frequently in regards to restock dates for popular items. If you’re really excited about a specific item, feel free to DM me on instagram or send me an email. I can’t make any guarantees but I try to listen to the wants of the people whenever I can!!

Pottery shipping is a little weird. If you order multiple pieces and the shipping is weirdly high, fret not! I will refund any shipping overages on pottery orders after your order has shipped. The same goes for if you add any stickers or prints to a pottery order. Please email me if you have any issues with the shipping options!